Our promise
30-Day Fit & Defect Replacement Guarantee
Plain and simple: if your Life C-Port™ doesn't work right, we replace it. Here is exactly how it works.
What's covered
For 30 days from the day your order is delivered, every Life C-Port™ is covered for:
- Defects — anything that is broken, cracked, or doesn't work as described.
- Fit problems — the unit holds your cable too loosely, or grips too tightly, so it doesn't charge the way it should.
How a claim works
- 1. Email us. lifecport@gmail.com within 30 days of delivery. Tell us what's wrong and include your order number.
- 2. Send it back. We'll reply with the return address. You cover the stamp to send it back; we cover shipping on the replacement.
- 3. We check it. We inspect the returned unit to confirm the defect or fit issue.
- 4. We replace it. Once it checks out, we ship you a replacement — same color, or a different color if you prefer.
What's not covered
- A snapped retention bar. The bar will not break under normal use — you slide it, it holds. Damage from forcing it, dropping the unit, or using it on a device it wasn't designed for isn't a warranty claim.
- Cash refunds. This guarantee is a replacement guarantee. We exchange the unit — we don't issue cash refunds. If it genuinely doesn't work for your phone, we'll make it right with a replacement that does.
- Normal cosmetic wear like light scuffs from everyday handling.
The short version
30 days. Defect or bad fit → email us → send it back → we check it → we send a replacement. Replacements only, no cash refunds. The retention bar won't break under normal use, and damage from misuse isn't covered.
Questions first? lifecport@gmail.com
Try the $14.99 fix before you pay for a repair
Life C-Port™ holds your USB-C cable seated in a worn port so your phone charges reliably again. 30-day returns — if it doesn't work for your phone, send it back.