Six questions, an honest answer, and no email required. We will tell you when a repair shop is the right call.
1.Does the cable push all the way in and feel like it bottoms out?
A plug that stops short usually means compacted lint, not wear.
2.Does the phone charge if you hold the cable at a certain angle?
If any angle works, the electronics are fine.
3.Does the cable slide out on its own, or when the phone is moved?
This is the classic worn-retention symptom.
4.Have you tried at least two other cables with the same result?
Cables fail more often than ports.
5.Can you see bent pins, or green, white or black residue inside the port?
Shine a light straight into the port.
6.Does the port itself move or shift inside the phone?
Press gently with the plug inserted.
